FAQ

When will my order ship?

Orders are typically processed within 2–5 business days. Once your order ships, you’ll receive a tracking number by email.

How long does shipping take?

Shipping times may vary depending on your location, but most orders arrive within 3–7 business days after being shipped.

Do you offer custom jewelry?

Yes! We offer custom pieces including name necklaces and personalized jewelry. Please make sure all custom details are entered correctly before placing your order.

Can I change or cancel my order?

Once an order is placed, we begin processing it quickly to ensure fast shipping. Because of this, changes or cancellations are not guaranteed.

Do you accept returns or exchanges?

Due to hygiene and customization purposes, all sales are final. However, if your order arrives damaged or incorrect, please contact us within 48 hours of delivery and we’ll gladly help make it right.

How should I care for my jewelry?

To keep your jewelry looking its best:

    •    Avoid water, lotions, perfumes, and harsh chemicals

    •    Store jewelry in a dry place

    •    Remove before showering, swimming, or exercising

    •    Gently clean with a soft cloth

Will my jewelry tarnish?

Our jewelry is made to be stylish and long-lasting with proper care. Following our jewelry care tips will help extend the life and shine of your pieces.

How can I contact Dainty Drip?

For any questions or concerns, please email us at:

[your email here]

We usually respond within 24–48 business hours 💖

Do you offer order tracking?

Yes! Once your order ships, you’ll automatically receive tracking information via email.

Do you restock sold out items?

Some of our pieces are limited stock, but popular items may be restocked. Be sure to follow us on social media for updates on new drops and restocks ✨